The Cubicle Chronicles

Friday, July 13, 2007

When Generations Collide!

Howdy Pot'nas!
I'm not that into the whole "Book Review" thing; I mean, who am I... Oprah?!? However, I read this book a while back and decided to share a summary of it with y'all to get your thoughts.


The Book
"When Generations Collide", by Lancaster & Stillman, is a book based upon the results of the “Bridgeworks Generations Survey” (conducted by the authors' consulting firm...) which indicates that the generalization of people’s generational context may be a more effective stereotype in the workplace than race, religious background, or gender. “Traditionalist (1900-1945),” “Baby Boomer (1946-1964),” “Generation X (1965-1980),” and “Millenial (1981-1999)” generation groups are identified by the authors to be of particular interest, as they are all simultaneously working in the American workforce. It’s argued that the each generation group has experienced specific cultural values and economic conditions during their respective lifetimes which have in turn molded generation-specific workplace values, employment patterns, as well as communication and behavioral norms. Considering the increasing number of generations in the workplace, this book is a unique way of conceptualizing differences between “generation groups” and proposes strategies of increasing the cohesion and sensitivity among those stereotypical groups.


The Traditionalists (born 1900-1945)
Born pre-depression era, they learned that employees should be committed to the company in their entirety and “just be happy that they have a job!” They are found in the upper echelons of large corporations and government agencies and have had the opportunity to see economic changes & organizational trends for the better and worse.

Workplace & Career Values:

  • Dedicated & loyal to a single company who has provided for them their entire careers and will continue to do so into retirement; the company is a “paternal” figure of job security
  • Believe in tradition, following the “chain-of-command” and hierarchical organizational systems
  • Have a sense of duty to the company, want to build a legacy and value satisfaction of “a job well done!"
  • Believe in hierarchical management strategies of “No news is good news” and “management by exception

The Baby Boomers (born 1946-1964)
After WWII, there was a “boom” in the birthrate, followed by increased competition for jobs, and later, an increase in outsourcing which resulted in mass layoffs and RIFs. This was the generation of Vietnam, Wall Street, big organizational gains & losses, as well as the rest of the craziness of the 60’s, 70’s & 80’s. The Baby Boomers are currently preparing for retirement to enjoy their families and the fruits of their labor.

Workplace & Career Values:

  • Ambitious with a “dog eat dog” mentality, they are optimistic and want to make a difference in the system
  • Believe in working long hours, putting in “face time,” and “changing the chain of command” for the positive; “live to work” perspective
  • Desire building a stellar “career” and have traditionally found self-fulfillment through the attainment of money, titles, recognition, and the “corner office”

Generation “X” (born 1965-1980)
Growing up in latch-key, playing video games, and seeing their parents’ employers downsize in an unstable marketplace, Generation “X” became the generation known for technology and “job-hopping.” The smallest of the four generation groups, they’ve had unparalleled opportunity and success, and will continue to have significant impact upon the workplace as prior generations exit the current workforce in droves.

Workplace & Career Values:

  • Skeptical of the stability of organizations and jobs, they are focused upon freedom, independence, work-life balance, and a self-commanded approach to the personal development of portable knowledge and skill sets
  • Job stability is attained by taking advantage of a variety of employment opportunities to develop knowledge & skill sets; “job-hopping” is the product of not finding growth opportunities within a single company
  • Believe that “face time” and being a “company man” is a waste of time; work is viewed more as a means to an end; a very “Work to Live” perspective
  • Very focused upon continual feedback, performance management, and perpetual stimulation & challenge

The Millennial Generation (born 1981-1999)
Growing up with immediate access to information and professional work during high school building websites, this generation is just entering the workforce and will become its future. This generation has been exposed to the professional workplace, technology and information at a younger age than prior generations and promises to further revolutionize the nature of the workplace, organizational structure, and typical career path.

Workplace & Career Values:
  • Value collaboration, adaptation and flat organizations rather than hierarchy and “chain of command”
  • Have been accelerated-learners and desire to work for forward-thinking, innovative, and adaptable organizations; expectations are for this generation to not only change jobs and organizations regularly, but have multiple careers
  • More of an emotionally-based value of work with meaning rather than purely monetary value
  • Believe in collaborative management styles with immediate and continual performance feedback and development

“Cuspers” – Are identified as those individuals born in the last five years of a particular generation range and may possess values of more than one generation.


The Skinny
The overall gist of the book is to promote organizational flexibility, sensitivity, and consideration of different generational values and norms in recruitment, development, motivation, and reward systems currently in place in the workplace. The weaknesses are the over-emphasis on static generational differences and the assumption of organizations being flexible enough to customize their management & benefit systems to meet the differences and needs of different generation group values; however, that’s not to say we should throw the baby out with the bath water.


Questions for the cowpokes...

Which generation group do you feel you fit? Is it the same group to which you actually belong?

What's the practicality of applying these group differences? Is this just another, "nice to know, but doesn't really matter" type of things, or does this imply that we should be more flexible in understanding the differences in perspective and values of generational groups?


Do what you do and express yo'self....

All right, click the "comments" link below to read the responses of others, as well as share your own responses. "NO" you don't have to be a member of Blogger to put in your $0.02; Just select "Other" for your identity, type in your name, and post your comments... that's it.... it's as easy as growing hair in areas you really don't want to grow hair!

Friday, July 06, 2007

Can We Heal Healthcare?

Good Afternoon Living Beings!

I'm a beneficiary of circumstance, genetics, and my lifestyle. I've never had a major illness or have even broken a bone; hell, I've only had 2 cavities! My LDL cholesterol and blood pressure levels are ideal, on average I exercise 2-3 times a week, eat much healthier than the average American, and am in overall excellent health; just ask my yuppie physician. I am by no means a perfect specimen of the human race; however, health insurance is not one of my top ten concerns... (besides, I work in public sector for fuck's sake; if there's any reason to be there, it would be for the benefits if you're an unhealthy fat slob with a litter of children!) More importantly, there's a huge debate over universal healthcare in America and the topic is going to be a significant factor come November of 2008. I've taken a look at some of the healthcare reform plans that some legislators and presidential candidates have proposed, and I'm here to break them on down for you like M.C. Hammer! (http://www.nytimes.com/ref/us/politics/HEALTH_POSITIONS_2.html)

Note: I haven't had a chance to see Michael Moore's "Sicko", so I won't be addressing his socialist point of view; just those of the presidential candidates; and of course, my own.


Democrats; big government....
Most democrats are pushing for universal healthcare; they just don't agree on how to make it work. Most of them want employers to pay a bigger chunk; good for employees, not so much for business owners. They also want states and the federal government to subsidize the costs of healthcare by "ending the Iraq war" and eliminating tax cuts for the wealthy. Some believe that with a "not-for-profit" healthcare system, we could use all the profit that insurers made and in turn fund the system (Kucinich). While others believe that a universal voucher system will not cost any more than the existing system (Gravel). Hillary goes into the most detail with a 7-point plan to controlling costs. Regardless of opinion, in general the democrats want the government to be responsible for providing healthcare coverage for citizens with funding most likely coming from employers, states, and the federal government.

Republicans; small government....
Similar to their perspectives on retirement, the republicans want to maintain private healthcare that citizens may purchase, while offering tax deductions and cost control measures to make it relatively affordable. Ascribing to the capitalistic model, consumers will have higher quality care with increased options and competition among healthcare providers. In regards to paying for this system, most republicans either don't address the issue, or they indicate that competition and free market will not require much money. Some candidates point out that 25% of the 50 million uninsured Americans are illegal immigrants, so fuck 'em (paraphrased from Tancredo). Regardless of opinion, the main divergence from the democrats is that the republicans do not want the government to run healthcare; rather, they want the government to try to control costs of private healthcare.

Don's Healthcare System; a chimp's view...
I believe in individual differences. I don't think that quantity should be more important that quality. Those who become detrimentally ill (like the Beastie Boys!) for reasons outside of their control should be provided with "special" coverage regardless of their financial or employment status. Those who become sick with preventable illnesses due to obesity, drugs, and other lifestyle factors should have to pay extra for healthcare. So how can you build a system with these parameters?

I believe that every U.S. CITIZEN should have a basic-level of universal healthcare coverage that includes emergency and preventative medicine (1 annual exam that includes an evaluation and recommendations). The cost of this basic coverage should be absorbed primarily by state and federal governments (and you and I indirectly through TAXES). Understand that if you are sick, need by-pass surgery, a prescription, or a new organ, you will NOT be covered. Rather, if a citizen requires anything beyond emergency or a yearly examination, they will be required to purchase additional insurance from private insurers; subsidized by employers and made reasonably affordable with government tax breaks for citizens and incentives for businesses.

Furthermore, I don't believe that healthcare is purely an economic or political issue, but a social issue. If you drive and treat your car like shit, why should the government (that's OUR money) be responsible for paying a mechanic to fix your car? I believe we need to take a proactive role in our health and stop expecting doctors to be our mechanics when we destroy our bodies. Obviously, those who become ill outside of their own control should not have to worry about healthcare. Therefore, I would propose that ALL citizens be REQUIRED to purchase an additional "special coverage" insurance (I mentioned earlier...) that would cover unpreventable diseases (i.e. cancer, Alzheimer’s, lupus, etc.). Although only a minority of people may develop these diseases, it's in our best interest as a society to provide the money for the research and treatment of these conditions; besides, you never know if you'll be next.

Finally, hospitals in urban areas, where patient to doctor ratios are shit because of higher volumes of emergency and low income patients, should be subsidized and given incentives by state governments. It's important to provide excellent care regardless of location or income.

In conclusion, I would argue that the "Don Healthcare System" would not only provide basic emergency and preventative medicine with the ability to purchase customized coverage to suit individual needs, but would also maintain a competitive healthcare insurance market. Furthermore, my approach makes "special coverage" of unpreventable diseases available to all U.S. citizens, while holding those citizens who engage in unhealthy lifestyles responsible for paying their own way. Hey, it's just an idea....


The questions for the living:

What are your ideas or thoughts on universal healthcare?

Do you believe in more of a socialist/democrat view of government run healthcare, or more of a capitalist/republican view of privately run healthcare?

Any criticism of my proposed plan when I become president?
(of the "I love beer" club)

DO IT TO IT!

All right, click the "comments" link below to read the responses of others, as well as share your own responses. "NO" you don't have to be a member of Blogger to put in your $0.02; Just select "Other" for your identity, type in your name, and post your comments... that's it.... it's as easy as getting shit-canned from your job for blogging!